Whatever you’re looking for, we can provide you with a package which will give you an unbeatable start to your business
Start Up Package
Start Up Package
Start Up Package
Frequently asked questions
How does a free consultation work?
We arrange a time and date, and you can decide whether you want a phone, zoom or face to face meeting. It’s good to meet and chat about your requirements and for you to decide if we are a good fit. We learn about your vision and can answer any question you have. This helps us with putting together a costing. There is no obligation to proceed.
Do I pay a deposit?
We require 50% deposit for any project. This commits both parties to the work.
How do you present logo concepts?
You will be sent a PDF of 5 logo concepts. The logos will be presented on a variety of media, which will reflect your business and how the logo is going to be used. It’s a great way of seeing how your logo will eventually be used, how it will look and how your company brand will unfold.
Do you set up hosting for me?
Yes. We can organise the purchase of your hosting as part of our service if you haven’t already done this. We work with Go Daddy as Resellers. In our experience they are the best hosting company to work with. We pass on a discount to you if you decide to use them. However, if you have already bought your hosting from another company, that’s fine too.
What happens if I don't like the logos you have created?
I am happy to say that this has rarely happened, if ever at all. We are very keen to get it right and will work with you to ensure you are very happy with your logo
How many text changes can I make during the website project?
We like you to provide us with as much of a final copy of your text as possible. This helps us with the layout and the user experience of your website. We do expect text changes and allow for two rounds plus final ‘tweaks’ once the site goes live.
How long does a logo and website project take?
We don’t like to rush a logo design as to get the best ideas we need to work with your logo over a week or longer. Once the logo is finalised, the website is a quicker process. We are aware of deadlines and if you have an urgent deadline, we will try to meet it and so far we have not been known to miss one.
Do you supply images for the website?
We work with stock libraries to get the best images for you. They are professional high quality. We source what we think are the best images and work with you to ensure they reflect your business in the best possible way. We can also use images you provide and can touch them up so they are full of vitality.
Do you help with writing for web?
Yes. At the start of the project we sent you out a guide to help you structure your web copy. As we flow your content into the pages, we work on headlines for you and shape your text so it reads really well on the page. It’s really important to engage your potential customers.
If I want business cards, can you get them printed?
Yes. We create business card visuals, front and back. Once you are happy with the look, we can organise printing and shipping to your address. We use a high quality well known printers.
Do you offer a maintenance package for the website?
Yes, as part of our service we offer maintenance packages to clients. For a fee as small as £10 per month we look after your website, making sure it’s secure, updating WordPress plugins regularly and we can make small amendments to existing text. We can also create a custom maintenance package for you, depending on your requirements. You can talk to us any time about your website and there is no contract. This gives you peace of mind.
Can you help me choose the best domain name?
We have extensive experience working with new businesses and sometimes it’s difficult to know which domain name or business name works best. We are happy to offer our advice and give suggestions.